@nate.b.jones It’s not just you! And yes it happened again 💀 OpenAI's services crashed yet again today, with ChatGPT and their video generation tool Sora experiencing a major outage on December 26. This marks the second significant disruption in just two weeks, following their previous system-wide failure earlier this month. As someone deeply embedded in AI development, watching these repeated outages is concerning. The disruption began early morning after Christmas, leaving millions of users unable to access these critical AI tools right as they returned to work. What's particularly striking about this outage is the concurrent failure of both ChatGPT and Sora, mirroring the pattern we saw in the previous crash. The timing is especially problematic – hitting during the post-holiday return to work when businesses rely heavily on these AI tools to manage their backlog. Having worked with these systems extensively, I can say these recurring outages point to deeper infrastructure challenges at OpenAI. This isn't just about temporary downtime; it's about the reliability of AI services that have become essential to modern workflows. The repeat nature of these failures raises serious questions about system stability and the need for more robust failover protocols. #product #productmanager #productmanagement #startup #business #openai #llm #ai #microsoft #google #gemini #anthropic #claude #llama #meta #nvidia #career #careeradvice #mentor #mentorship #mentortiktok #mentortok #careertok #job #jobadvice #future #2024 #story #news #dev #coding #code #engineering #engineer #coder #sales #cs #marketing #agent #work #workflow #smart #thinking #strategy #cool #real #jobtips #hack #hacks #tip #tips #tech #techtok #techtiktok #openaidevday #aiupdates #techtrends #voiceAI #developerlife #outage #systemdown #aidown #repeatoutage #systemfailure #techissues #downagain #reliability ♬ original sound – Nate
On December 26, 2024, OpenAI’s ChatGPT and related services, including the Sora video generator, experienced a significant outage, rendering them inaccessible to many users. The disruption began around 1:30 PM Eastern Time, with users encountering “internal server error” messages when attempting to access the platforms.
OpenAI promptly acknowledged the issue, attributing it to a power problem at a Microsoft data center, their exclusive cloud provider. This incident not only affected OpenAI’s services but also impacted other Microsoft services in North America, such as Xbox cloud gaming. By approximately 5:00 PM ET, Microsoft reported that power had been fully restored to the data center.
Following the restoration, OpenAI’s services began to recover. By 6:15 PM ET, the Sora video generator was fully operational, and the APIs were starting to recover. ChatGPT was mostly recovered by 7:05 PM ET, though some features, like chat history, remained unavailable.
This outage underscores the challenges associated with reliance on cloud service providers and the potential widespread impact of their disruptions on AI applications. OpenAI continues to monitor the situation to ensure full restoration of all services and to prevent future occurrences.
